When it comes to phishing attacks, the key to survival lies in your hands – the Business Owner. Hackers are great at copying us – our email addresses, our style of writing, our choice of words. They use those things to trick our accounting team into quickly sending out money to them. But the one thing they can’t copy is your behavior. Here’s what I mean. If you had a solid policy and procedure in place for outgoing payments that you, the business owner, never circumvent, your accounting staff would know immediately when an email, seemingly coming from you, is out of character. So set some rules for your team, but be sure to set the example and follow them too!